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Official Document · Updated 2026

Privacy Policy Rejeki Bet – How We Protect Malaysian Players' Personal Data

At Rejeki Bet, your privacy is something we take seriously. This document clearly and transparently explains how we collect, use, store, and protect your personal information. All of Rejeki Bet's data handling practices are in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). You have the right to know – and we are committed to keeping you informed.

Last Updated: 1 January 2026 Language: Malay (ms-MY) Jurisdiction: Malaysia
Contents of This Privacy Policy
01Data We Collect 02How We Use Your Data 03Data Sharing with Third Parties 04Data Security & Encryption 05Cookies & Tracking Technologies 06Data Retention Period 07Your Rights as a Data Subject 08Contact Our Privacy Officer
This Privacy Policy applies to all users of the Rejeki Bet platform and complies with Malaysia's Personal Data Protection Act 2010 (PDPA). Version: 2.4  |  Last Updated: 1 Jan 2026

Rejeki Bet's Privacy Commitment to Malaysian Players

Six core principles that shape how Rejeki Bet handles your personal data – read the full details below.

256-bit SSL Encryption at All Times
All data transmitted between your device and Rejeki Bet's servers is encrypted using 256-bit SSL technology — the same standard used by Malaysian banking institutions such as Maybank and CIMB. No third party can intercept or read your information while it is in transit.
Full Compliance with Malaysia PDPA 2010
Rejeki Bet operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). This means our data collection is limited to legitimate purposes, your data is not used beyond the permitted scope, and you have the right to access and correct your information at any time.
No Sale of Data to Third Parties
Rejeki Bet has never sold, rented, or distributed your personal information to any advertiser, marketer, or third-party company for commercial purposes — and we never will. Your data belongs to you, and we only use it for the purposes you have consented to.
Minimum Data Collection Principle
We collect only the data genuinely necessary to provide you with Rejeki Bet's services. We do not request irrelevant information and do not retain data for longer than required. Every piece of data collected has a clearly stated purpose as described in this policy.
Full Control Over Marketing Communications
You can choose whether or not to receive any marketing communications from Rejeki Bet – including promotional emails, offer SMS messages, and in-app notifications. You may unsubscribe at any time through your account settings with no impact on your service.
Secure Data Storage on Protected Servers
Your personal data is stored on servers protected by multiple layers of physical and digital security. Access to player data is restricted to Rejeki Bet staff who require it solely for their job functions, and all access is continuously audited.
Table of Contents
01Data Collected 02Data Usage 03Data Sharing 04Data Security 05Cookies & Tracking 06Retention Period 07Your Rights 08Contact Us
Have questions about your privacy? Contact Rejeki Bet support via 24/7 live chat or email support@rejekibet-jit.com.
01

Personal Data We Collect

Rejeki Bet collects your personal information through several channels – when you register an account, when you use our platform, when you make a deposit or withdrawal, and when you contact our support team. Below are the categories of data we collect and the purposes for which they are collected:

Data Category Examples of Information Primary Purpose
Identity Data Full name, date of birth, identity card number (MyKad) Identity verification & KYC compliance
Contact Data Malaysian phone number, email address Account communications & OTP verification
Financial Data Payment method details (TNG, DuitNow, FPX) and transaction records Processing deposits & withdrawals
Technical Data IP address, device type, web browser, operating system Account security & fraud detection
Usage Data Betting records, game history, session duration Responsible gambling & service improvement
Communications Data Live chat records, support emails, submitted complaints Customer support & dispute resolution
Rejeki Bet does not collect sensitive information such as your health details, religious beliefs, or political views. We also do not store full credit or debit card numbers — only the secure reference tokens issued by your payment provider.

You may choose not to provide certain categories of data, though this may limit our ability to deliver the full range of Rejeki Bet services to you – including withdrawal processing, which requires identity verification.

02

How Rejeki Bet Uses Your Data

The data we collect is used exclusively for purposes related to providing and improving Rejeki Bet's services to you. We do not use your data for any purpose outside the stated scope without first obtaining your additional consent. The purposes for data use are as follows:

  • Account Management – creating and maintaining your Rejeki Bet account, including registration processing, identity verification and profile management
  • Financial Transaction Processing – processing deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX, as well as your withdrawal of winnings
  • Security & Fraud Prevention – detecting and preventing fraudulent activity, money laundering, duplicate account usage, and unauthorised access
  • Responsible Gambling – monitors gameplay patterns to identify early signs of problem gambling and provide appropriate assistance
  • Customer Support – to provide relevant assistance when you contact the Rejeki Bet support team via live chat or email
  • Service Communications – sending important notices about your account, changes to terms, security issues and transaction information
  • Marketing Communications – with your consent, sending you Rejeki Bet offers, promotions, and news that may be of interest to you (unsubscribe at any time)
  • Analytics & Improvement – understanding how players use the Rejeki Bet platform in order to improve the user experience, platform performance, and new product development
  • Legal Compliance – fulfilling the legal and regulatory obligations applicable to Rejeki Bet's operations in Malaysia

Rejeki Bet will not use your data to make automated decisions that materially affect you without appropriate human review. Should we need to use your data for a new purpose not described here, we will notify you in advance and seek fresh consent where required.

03

Data Sharing with Third Parties

Rejeki Bet does not sell, rent, or distribute your personal information to third parties for their own marketing or commercial purposes. This is a core principle we do not compromise on. However, there are limited circumstances in which we need to share your data with certain parties in order to deliver our services to you:

Payment Service Providers
The transaction information required is shared with your chosen payment provider — Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, or FPX-supporting banks such as Maybank and CIMB — solely for the purpose of processing your deposits and withdrawals. These providers are subject to their own data protection agreements and Bank Negara Malaysia regulations.
Game Providers
The session information required (not full identity details) is shared with game providers such as Evolution Gaming and Pragmatic Play to enable the delivery of live casino and slots games. These providers are independently audited and bound by strict confidentiality agreements with Rejeki Bet.
Competent Authorities
Rejeki Bet may be required to disclose certain data to Malaysian authorities when mandated by law, court order, or a lawful investigation. Any such disclosure will be carried out in accordance with proper legal procedures, and we will notify you where permitted by law.
Technical Service Providers
The cloud infrastructure providers, email services, and internal analytics tools we use may have limited access to your data in a processing capacity only. All such providers are bound by strict data processing agreements and are not permitted to use your data for their own purposes.
In all data-sharing arrangements, Rejeki Bet ensures that recipients are bound by data protection obligations equivalent to or stricter than our own. We do not export personal data outside Malaysia except with adequate safeguards as required under PDPA 2010.
04

Data Security & Encryption

Rejeki Bet invests seriously in security infrastructure to keep your data protected at all times. The technical and organisational security measures we maintain include:

  • Encryption in Transit – all data moving between your device and Rejeki Bet's servers is protected by TLS 1.3 with AES-256 encryption — the highest standard currently available
  • Encryption at Rest – personal data stored in Rejeki Bet's databases is also encrypted – not just passwords, but sensitive identity information as well
  • Strict Access Controls – Rejeki Bet staff may only access player data as required by their specific job functions (the "least privilege" principle), and all access is logged and audited
  • Two-Factor Authentication – all Rejeki Bet internal systems that store player data are protected by multi-factor authentication for staff
  • Regular Penetration Testing – Rejeki Bet conducts regular security testing, including vulnerability scanning and penetration testing by independent security experts
  • Incident Response Plan – we have clear procedures in place to detect, contain, and notify players of any data security breach within the timeframes stipulated by the PDPA

While we take all reasonable steps to protect your data, no security system can be guaranteed to be 100% secure. You also play an important role in safeguarding your account – use a strong password, do not share your login credentials, and contact us immediately if you suspect any suspicious activity.

05

Cookies & Tracking Technologies

Rejeki Bet uses cookies and similar tracking technologies to deliver a better user experience, ensure account security and understand how our platform is used. The types of cookies we use are as follows:

  • Essential Cookies – required for the core operation of the Rejeki Bet platform, including login session verification, security, and language preferences. These cookies cannot be disabled as they are critical to platform functionality.
  • Performance Cookies – collects information on how Rejeki Bet pages are used — which pages are visited most frequently and how long users spend on particular pages — to help us improve the user experience. This information is collected in aggregate and does not identify individuals.
  • Functional Cookies – remembering your preferences and settings such as your preferred language, limits you have set and display preferences. This allows Rejeki Bet to deliver a more personalised experience.
  • Security Cookies – used to detect suspicious login attempts, identify access from unusual locations, and prevent cyberattacks such as CSRF and session hijacking.
Rejeki Bet does not use third-party cookies for advertising or cross-site tracking. You can manage cookie settings through your web browser – however, disabling essential cookies may affect the functionality of the Rejeki Bet platform.

Rejeki Bet cookies are stored for varying periods depending on their function – session cookies expire when you close your browser, while functional cookies may be stored for up to 12 months. You can delete stored cookies at any time through your browser settings.

06

Data Retention Period

Rejeki Bet retains your personal data only for as long as necessary for the purposes stated in this policy, or as required under applicable Malaysian law. Our general data retention principles are as follows:

  • Active Account Data – for as long as your Rejeki Bet account remains active, we retain all data required to provide you with full service
  • Data After Account Closure – following account closure at your request, identity data and transaction records are retained for a minimum of 7 years in accordance with Malaysian accounting and anti-money laundering legal requirements
  • Communication Records – customer support records, complaints and correspondence are retained for 3 years after an issue is resolved, for reference and dispute resolution purposes
  • Security Logs – access logs and security activity are retained for 12 months for the purpose of investigating security incidents should they occur
  • Marketing Data – if you withdraw your marketing consent, data used solely for marketing purposes will be deleted within 30 days

Once the applicable retention period has elapsed, your data will be securely deleted or anonymised so that it can no longer be linked to you personally. This deletion process is carried out in accordance with industry standards to ensure data recovery is not possible.

07

Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and Rejeki Bet's own policies, you have several important rights regarding your personal data. We fully respect these rights and provide straightforward mechanisms for you to exercise them.

Your Rights

Your Personal Data Rights at Rejeki Bet

These rights are protected under Malaysia's PDPA 2010 and Rejeki Bet's internal policies. You may exercise them at any time.

Right of Access
You have the right to request a copy of the personal data we hold about you. Rejeki Bet will provide a complete list of your data in a readable format within 14 business days of your request. The first request is free of charge; subsequent requests within a 12-month period may be subject to a nominal fee.
Right to Rectification
If you find that personal data we hold about you is inaccurate or incomplete, you have the right to request a correction. Contact Rejeki Bet support with the correct information and we will update your record within 7 business days. Some data fields such as full legal name may require supporting documents before a correction can be made.
Right to Erasure
You may request the deletion of your personal data in certain circumstances — for example, if the data is no longer needed for the purpose it was originally collected, or if you withdraw your consent. Please note that Rejeki Bet is required to retain certain data to comply with Malaysian law, even where a deletion request has been made.
Right to Withdraw Consent
For data processing based on your consent – such as marketing communications – you may withdraw your consent at any time through your Rejeki Bet account settings or by contacting our support team. Withdrawing consent does not affect the validity of any processing carried out before the withdrawal.
Right to Object
You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes. Objections to direct marketing will be actioned immediately. For objections to other types of processing, Rejeki Bet will assess whether our legitimate interests override your rights in the relevant situation.
Right to Data Portability
For data you have provided to Rejeki Bet and that we process on the basis of your consent, you have the right to receive that data in a structured, machine-readable format. This allows you to transfer your data to another service should you choose to do so. Such requests are processed within 30 business days.
Section 8 – Contact Our Privacy Officer

Have Questions About Your Privacy?

Rejeki Bet has a Data Protection Officer responsible for ensuring PDPA compliance and handling player privacy enquiries. If you wish to exercise any of the rights listed above, or if you have any questions, concerns or complaints regarding how Rejeki Bet handles your personal data, please contact us through the following channels:

  • Privacy Email: support@rejekibet-jit.com (please state the subject: "Privacy Enquiry / PDPA")
  • Live Chat: Available 24/7 within the Rejeki Bet platform – request to speak with the Privacy Team
  • Response Time: Privacy enquiries are typically answered within 3 business days; data rights requests within 14 business days
Summary of Our Privacy Commitments
Fully compliant with Malaysia's PDPA 2010
No sale of data to third parties
256-bit SSL Encryption for All Data
Data access & correction rights respected
Privacy enquiries responded to within 3 days
Secure data deletion upon expiry of retention period

Why Data Privacy Matters in the Context of Online Casinos in Malaysia

When you play on an online casino platform like Rejeki Bet, you are entrusting us with fairly sensitive information – your full name, phone number, payment details, and your gaming activity records. That trust is the foundation of the relationship between Rejeki Bet and our players. We understand that if that trust is broken, no amount of bonuses or promotions can restore it. That is why privacy is not merely a legal document for Rejeki Bet – it is part of how we run our business every day.

Malaysia's situation is somewhat unique compared to Western countries when it comes to digital privacy. The majority of Rejeki Bet players access the platform via smartphone – and those smartphones carry digital wallets like Touch 'n Go eWallet and GrabPay that have become part of everyday life. This means that when Malaysian players make a deposit at Rejeki Bet, they are using the same financial instruments they rely on to buy their morning coffee or pay toll. The trust placed in us is something we take seriously.

PDPA 2010 – Legal Protection for Malaysian Players

The Personal Data Protection Act 2010 (PDPA) is Malaysian legislation that governs how business entities such as Rejeki Bet may collect, store, use, and disclose individuals' personal data. The Act establishes seven key data protection principles that must be adhered to — and Rejeki Bet's Privacy Policy is built entirely in accordance with those principles.

Among the seven PDPA principles applicable to Rejeki Bet are: the general principle that data may only be processed with the data subject's consent; the purpose principle that data may only be used for the purposes stated at the time of collection; the use principle that data may not be disclosed without consent; the security principle that data must be protected against the risk of loss or misuse; and the integrity principle requiring data to remain accurate and current. Rejeki Bet's Privacy Policy formalises how we fulfil each of these principles in our day-to-day operations.

What Happens to Your Data If You Close Your Rejeki Bet Account

A question frequently asked by Malaysian players is: what happens to my information if I stop using Rejeki Bet and close my account? The short answer is: we retain your data for the period required by law, then delete it securely.

Malaysian law — specifically accounting requirements and anti-money laundering regulations — requires Rejeki Bet to retain financial transaction and identity records for a minimum of seven years. This is not a matter of choice; it is a legal obligation. Once that seven-year period has passed, the relevant data will be fully deleted or anonymised. Data not subject to legal retention obligations — such as marketing communication records — is deleted earlier, in accordance with the schedule set out in the retention period section above.

Changes to This Privacy Policy

Rejeki Bet reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legislative changes or changes in the technologies we use. When significant changes are made, we will notify you via your registered email or a prominent notice within the Rejeki Bet platform at least 14 days before the changes take effect. For minor changes that do not affect your rights, we may simply update the "Last Updated" date at the top of this document. We encourage you to review this Privacy Policy periodically. Continued use of the Rejeki Bet platform after the effective date of any changes constitutes your acceptance of the updated policy.

Responsible Gambling

Your gaming activity data on Rejeki Bet is also used for responsible gambling purposes – helping us identify patterns that may warrant attention and providing appropriate support. This is the use of data we consider most meaningful, as it directly safeguards your wellbeing. Play responsibly and make use of the limit-setting tools available in your account.

Learn More About Responsible Gambling
Related Terms & Conditions

This Privacy Policy forms part of the legal framework governing use of the Rejeki Bet platform. It should be read together with our Terms & Conditions, which set out the overall conditions of use of the platform. Together, these two documents fully describe your rights and responsibilities as well as those of Rejeki Bet.

Read Rejeki Bet Terms & Conditions

FAQ – Rejeki Bet Privacy Policy

The most frequently asked questions from Malaysian players about privacy and data protection at Rejeki Bet.

Absolutely not. Rejeki Bet has never sold, rented, or distributed your personal information to any advertiser, marketer, or third-party company for their commercial purposes. Your data is used solely to provide Rejeki Bet's services to you. The only parties that may receive your data are service providers we engage to operate the platform — such as payment providers and game providers — and they are all bound by strict confidentiality agreements with Rejeki Bet.

When you make a deposit via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay or FPX, the payment is processed through the respective payment provider's secure interface – Rejeki Bet does not store your full account or digital wallet details. What we do retain is a transaction record (date, amount, method) for accounting and fraud detection purposes. All communications between the Rejeki Bet platform and payment providers are encrypted using 256-bit SSL.

You may request the deletion of your personal data by contacting the Rejeki Bet support team. However, please be aware that Rejeki Bet is required to retain certain data to comply with Malaysian law — in particular, financial transaction records must be kept for at least seven years under anti-money laundering and accounting legislation. For data not subject to such legal obligations, Rejeki Bet will delete or anonymise your data within 30 days of a valid request.

Your betting records and game history on Rejeki Bet are confidential and are not shared with third parties for commercial purposes. This data is used internally for responsible gambling purposes (monitoring patterns that may indicate a problem), dispute resolution in the event of a complaint, and platform analytics for improvement. Where a competent authority issues a valid legal order requiring such records, Rejeki Bet is obligated to comply — and we will notify you if the law permits us to do so.

You can stop receiving marketing communications from Rejeki Bet in several ways: click the "Unsubscribe" link at the bottom of any promotional email you receive; go to Account Settings within the Rejeki Bet platform and disable marketing notification preferences; or contact the Rejeki Bet support team via live chat and request to be removed from the promotional mailing list. Unsubscribe requests will be processed within 7 business days. Please note that opting out of marketing communications does not stop essential service communications such as transaction notifications and account security alerts.

Your Data Is Safe — Join Rejeki Bet with Confidence

Rejeki Bet protects your privacy with 256-bit SSL, complies with Malaysia's PDPA 2010, and never sells your data. Register for free today and enjoy Malaysia's premier online casino with complete peace of mind.

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